Customers:

Fire and Rescue Services

Shape your culture with an agile listening strategy

Fire and Rescue Services face day-to-day challenges that are completely unique to them as employers, which is something your listening strategy needs to reflect. We work with a range of services to foster a diverse, engaged workforce culture through feedback, listening and action.

Case studies

“The People Insight surveys provide a really useful vehicle for all staff to help shape the organisation for the better in the future. The long-term relationship with People Insight has created confidence in staff feeling able to be open with Cheshire Fire and Rescue Service. Staff say that our consultant gave them the confidence to consider how best to develop plans to improve the organisation. I look forward to working with you again. Thank you for all your help.”

Mark Cashin, ex-Chief Fire Officer, Cheshire Fire and Rescue Service

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Improve trust, grow inclusion and nurture leadership

Our experts have practical experience supporting Fire and Rescue Services. We help you design an employee survey programme that helps meet your Service goals, including:

Improving employee engagement and retention across whole time, on-call, and support workers.
Fostering a culture of diversity and inclusion.
Embedding post-survey action planning and behavioural change.
Developing future leaders.
Gaining insight from demographic data to help recruit diverse talent.

Build an Outstanding culture

The importance of improving values, culture and behaviour was highlighted in the 2019 HMICFRS report on England’s fire and rescue services. At People Insight, our experts can help you create a culture of trust where staff feel listened to. Leaders can show what has changed in response to staff feedback with our ‘You said, We did’ framework. Join our clients like Derbyshire and Merseyside FRS to see how our approach works.

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“The things I particularly like about People Insight are the survey results dashboard, the opportunity to benchmark survey results to other Fire & Rescue Services and the clarity of the expert-led results and action presentation to senior leaders. The depth and visibility of the ‘key drivers for engagement’ analysis is instrumental when taking action in response to the results.”

Corina Beatson, Consultation & Evaluation Officer, Derbyshire Fire and Rescue Service

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“People Insight has supported us with the development and delivery of our employee surveys for 7 years. They provide detailed, confidential reporting and clear, concise presentation of the results for our Senior Leadership Team and managers. The team are always friendly and happy to help, to ensure that the survey is delivered on time with as little stress as possible.”

Phil Garrigan, Chief Fire Officer, Merseyside Fire and Rescue Service

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How People Insight can help

People Insight Platform

Act with confidence using data-driven insights that are easy to understand, share and put into practice. Our engaging employee survey platform helps you and your teams take ownership of the change you need.

People Insight Platform

Practical expertise

Create lasting change with our organisational psychologist consultants. From survey design, stakeholder alignment, to action and behaviour change facilitation, they provide the perspective and context for a best practice approach.

Practical expertise

Flexible support

Create your own unlimited surveys and pulses with live chat, wizards, templates and videos or commission our team to fully manage your survey project from beginning to end. Whatever support package you need, our team is a safe pair of hands.

Flexible support

Decisions underpinned by data

Trust that your decisions are based on rigorous data, with every survey underpinned by organisational psychologist-designed frameworks including PEARL (engagement), THRIVE (wellbeing) and BELONG (diversity and inclusion) models.

Data models

Emergency Services resources

Webinars

On demand: How Fire & Rescue Services align Culture and EX

Case studies

Derbyshire Fire and Rescue Service’s Outstanding Workplace Culture

eBooks & guides

An agile approach to employee voice

Webinars

On demand: Changing the narrative around engagement in Fire and Rescue

Webinars

On demand: Engaging on-call staff at Derbyshire Fire and Rescue Service

Never miss a webinar, watch the replays now.

Webinar Replay

Changing the narrative around staff engagement in Fire & Rescue

Watch replay

Webinar Replay

How FRS align Culture and Employee Experience

Watch replay

Talk to us to see how we can help you measure and improve the employee experience.

Talk to us to see how we can help you measure and improve the employee experience.

Talk to us to see how we can help you measure and improve the employee experience.

Talk to us to see how we can help you measure and improve the employee experience.

Customers:

Fire and Rescue Services

Shape your culture with an agile listening strategy

Trusted By

Improve trust, grow inclusion and nurture leadership

Build an Outstanding culture

Trusted by

How People Insight can help

People Insight Platform

Practical expertise

Flexible support

Decisions underpinned by data

Emergency Services resources

On demand: How Fire & Rescue Services align Culture and EX

Derbyshire Fire and Rescue Service’s Outstanding Workplace Culture

An agile approach to employee voice

On demand: Changing the narrative around engagement in Fire and Rescue

On demand: Engaging on-call staff at Derbyshire Fire and Rescue Service

Fire and Rescue Services events & webinar replays

Never miss a webinar, watch the replays now.

Changing the narrative around staff engagement in Fire & Rescue

How FRS align Culture and Employee Experience

Guides