Business Benefits of Strong Employee Experience

Evidence to help your business leaders prioritise the employee experience (EX)

Employee experience is hot right now – but has your organisation been slow to get going? We share some of the latest evidence to help pique the interest of your CEO and CFO.

The world’s top performing organisations are the best at EX

It’s no accident that Jacob Morgan’s research shows the global top performing companies are top performers for EX. His Employee Experience Index ranks and scores 252 organisations around the world based on 17 variables across culture, technology, and the physical work space.

Globoforce/IBM – The financial impact of a positive EX

When ranking organisations by their employee experience, Globoforce/IBM [1] found:

Organisations ranked in the top 25% for employee experience vs bottom 25% demonstrated:

Financial performance:

• Three times the return on assets
• Double the return on sales

Employee performance:

• 40% higher discretionary effort
• 26% better work performance
• 23% lower intention to leave

In order to be in the top 25%, their research found that organisations need to makes sure their employee experience is strong on:

• Meaningful work with purpose;
• Mastery and voice;
• Feedback, recognition, and growth;
• Good relationships & community;
• Organisational trust (being responsible, acting with integrity);
• Work-life balance.

The good news is, at People Insight we can help you measure your employee experience – captured by the PEARL model which is the basis of our employee experience surveys – and then benchmark it against your peers. Contact us and we’ll show you how!